Unlock the secret to solving the BIOS Error 02 conundrum that Dell Inspiron 5770 users have been encountering.
Dell Hard Drive Error Codes: PSA 1000-0142, ePSA 2000-0142
- Dell Hard Drive Error Codes: PSA 1000-0142, ePSA 2000-0142 – A comprehensive guide on two common error codes related to Dell hard drives.
- Understanding the PSA 1000-0142 error code – Explore the causes, symptoms, and possible solutions for this specific Dell hard drive error.
- Resolving the ePSA 2000-0142 error code – Learn about the potential reasons behind this error and discover effective troubleshooting techniques.
- Step-by-step instructions for fixing Dell Inspiron 5770 BIOS Error 02 – Clear and concise guidelines to help you resolve this specific error on your Dell Inspiron 5770 laptop.
- Common troubleshooting methods for Dell hard drive issues – Discover various techniques to diagnose and resolve hard drive errors on Dell computers.
- Preventing future hard drive errors on your Dell Inspiron 5770 – Important tips and best practices to maintain the health and longevity of your Dell laptop’s hard drive.
- Seeking professional assistance – When to contact Dell Support or a certified technician to address complex hard drive errors and ensure proper resolution.
- Backing up your data – The importance of regular backups and how to safeguard your valuable files in case of hard drive failure.
- Maintaining your Dell laptop’s overall performance – Additional tips and tricks to optimize your Dell Inspiron 5770’s performance and prevent potential errors.
Error Message: Drive self test failed or Self test unsuccessful
Error Message: Drive Self Test Failed or Self Test Unsuccessful
If you’re encountering the error message “Drive self test failed” or “Self test unsuccessful” on your Dell Inspiron 5770 BIOS, follow these steps to resolve the issue:
1. Access the BIOS settings by restarting your computer and pressing the appropriate key (usually F2 or Del) during startup.
2. Once in the BIOS settings, navigate to the “Diagnostics” or “System Configuration” section.
3. Look for an option related to “Drive Self Test” or “Hard Disk Test” and select it.
4. Choose to run the test and wait for it to complete.
5. If the test results indicate a failure, it could mean a hard disk failure. In this case, it’s recommended to back up your important data immediately.
6. To fix the error, you may need to replace the hard disk drive. Contact Dell support or consult the Dell Inspiron 5770 manual for further assistance.
Error Message: Hard Drive – No drive detected
If you’re encountering the “Hard Drive – No drive detected” error message on your Dell Inspiron 5770, there are a few steps you can take to resolve it.
First, try accessing the BIOS settings by following the steps outlined in the Dell community article: [link]. This will allow you to check if the hard drive is recognized and make any necessary changes.
If the issue persists, it may be a hardware problem. Ensure that the hard drive is properly connected by checking the IDE cable or SATA cable, depending on your setup. Additionally, make sure the power connections to the hard drive are secure.
If these steps don’t fix the problem, there’s a chance your hard drive may have failed. In this case, it’s recommended to contact Dell support or a professional data recovery service like Gillware for assistance in recovering your files.
Error Message: Hard Drive – No drive detected
If you are encountering the BIOS Error 02 on your Dell Inspiron 5770, which indicates that no bootable devices are found, follow these steps to resolve the issue.
1. Start by accessing the BIOS settings. To do this, restart your computer and press the Access key (usually F2 or Del) repeatedly during the boot process until you enter the BIOS menu.
2. Once in the BIOS, navigate to the “Boot” or “Storage” section and check if your hard drive is listed. If not, it may be a hardware issue, and you should consider contacting Dell support.
3. If your hard drive is listed, ensure that it is set as the primary boot device. You can do this by selecting the hard drive and moving it to the top of the boot order.
4. Save your changes and exit the BIOS. Restart your computer to see if the issue is resolved.
If you continue to experience problems, it is recommended to consult the Dell Inspiron 5770 manual or contact Dell support for further assistance.
Error Message: 2000-0145
If you encounter the error message “2000-0145” on your Dell Inspiron 5770 BIOS, follow these steps to resolve the issue:
1. Restart your computer and press the F12 key repeatedly during startup to access the boot menu.
2. Select “Diagnostics” from the boot menu options.
3. Run the diagnostics test to identify any hardware issues.
4. If any errors are detected, note down the error code and message displayed.
5. Visit the Dell Support website at http://www.dell.com/community/Inspiron/Inspiron-5770-shows-no-bootable-devices-can-access-bios-get-bios/td-p/7766356 for troubleshooting steps specific to your error code.
6. Follow the recommended solutions provided by Dell Support to resolve the issue.
Other Dell Hard Drive Errors: PSA 1001-0143, ePSA 2000-0143
- Restart the computer and press the F2 key to enter the BIOS setup.
- In the BIOS setup, navigate to the “System Configuration” or “Boot” tab.
- Check if the hard drive is detected by the system. If not, proceed to the next step.
- Power off the computer and disconnect the power cable.
- Open the computer case and locate the hard drive.
- Ensure that the hard drive cables are securely connected to both the motherboard and the hard drive itself.
- If the cables are loose, reconnect them firmly.
- If the cables are damaged, replace them with new ones.
- Close the computer case and reconnect the power cable.
- Restart the computer and enter the BIOS setup again.
- Navigate to the “System Configuration” or “Boot” tab.
- Check if the hard drive is now detected by the system.
- If the hard drive is still not detected, it may be faulty and needs to be replaced.
- Contact Dell Support for further assistance in diagnosing and replacing the hard drive.
Error Message: Hard Drive – SMART read command unsuccessful
If you’re encountering the error message “Hard Drive – SMART read command unsuccessful” on your Dell Inspiron 5770, we have a solution for you. This error indicates a potential issue with your hard drive. To resolve this problem, follow these steps:
1. Start by powering off your computer completely.
2. Unplug the power cord from the back of your computer and remove the battery if applicable.
3. Press and hold the power button for 15 seconds to discharge any residual power.
4. Reconnect the power cord and turn on your computer.
5. During startup, press the DEL key to access the BIOS settings.
6. Navigate to the “Storage” or “Hard Drive” section.
7. Look for an option related to SMART status and disable it.
8. Save the changes and exit the BIOS settings.
9. Restart your computer and check if the error message has been resolved.
If the issue persists, it’s recommended to seek professional assistance or contact Dell support for further troubleshooting.
Error Message: Hard Drive – No support for drive self test
Error Message: Hard Drive – No Support for Drive Self Test
If you’re encountering the BIOS Error 02 on your Dell Inspiron 5770, specifically related to the hard drive and the lack of support for drive self test, we have a solution for you.
1. Restart your computer and press the F2 key to access the BIOS settings.
2. Once in the BIOS settings, navigate to the “Storage” or “Drives” section.
3. Locate the option for “Drive Self Test” or “DST” and disable it.
4. Save the changes and exit the BIOS settings.
5. Restart your computer and check if the error persists.
If the error continues to occur, it may indicate a hard disk failure. In that case, we recommend contacting Dell support or a professional technician for further assistance.
For more information and troubleshooting steps, you can visit this Dell community forum thread or refer to your Dell Inspiron 5770 user manual.
Error Message: Timeout waiting for Drive Self Test to complete or Self test did not complete
If you encounter the error message “Timeout waiting for Drive Self Test to complete” or “Self test did not complete” on your Dell Inspiron 5770, follow these steps to resolve the issue:
1. Start by restarting your computer and entering the BIOS settings. Press Del or F2 repeatedly during startup to access the BIOS.
2. Once in the BIOS settings, locate the option for Drive Self Test (DST) or a similar option related to self-testing. Disable this option.
3. Save the changes and exit the BIOS settings. Restart your computer again to see if the error message persists.
4. If the error message still appears, it may indicate a hardware issue. Consider contacting Dell support or a professional technician for further assistance.
Remember to back up your important data regularly to avoid any potential data loss. If you need additional help or have any other questions, visit the Dell community support page at [insert URL].
Error Message: Hard Drive – Self test log contains previous errors
To resolve the Dell Inspiron 5770 BIOS Error 02, follow these steps:
1. Restart your computer and press Del key to access the BIOS settings.
2. Locate the Hard Drive option and select it.
3. Look for the option to Run Self Test and choose it.
4. If the self test reveals any errors, note them down for reference.
5. Visit the Dell support website at http://www.dell.com/community/Inspiron/Inspiron-5770-shows-no-bootable-devices-can-access-bios-get-bios/td-p/7766356 and search for the specific error message.
6. Follow the recommended troubleshooting steps provided by Dell.
7. If the issue persists, consider contacting Dell support for further assistance.
Error Message: Hard Drive – Incorrect Status
If you’re encountering the “Hard Drive – Incorrect Status” error on your Dell Inspiron 5770, we have a solution for you.
First, make sure to check your CMOS settings. To do this, **access the BIOS** by restarting your computer and pressing the designated key (usually F2 or Del) during startup. Once in the BIOS, navigate to the CMOS settings and ensure they are correctly configured.
If the issue persists, it may be related to a faulty hard disk drive. In this case, you can try **refreshing the SATA connections** by disconnecting and reconnecting the cables.
If none of these steps solve the problem, it’s recommended to contact Dell support or consult the Dell community forum for further assistance. **Here is a relevant Dell community thread** that may provide additional guidance: [Link to Dell community thread](http://www.dell.com/community/Inspiron/Inspiron-5770-shows-no-bootable-devices-can-access-bios-get-bios/td-p/7766356).
Error Message: Hard Drive – Removable Hard Drive – Incorrect status
If you’re encountering the error message “Hard Drive – Removable Hard Drive – Incorrect status” on your Dell Inspiron 5770 BIOS, we have a solution for you.
First, make sure to power off your computer completely. Disconnect any external hard drives or removable storage devices that are connected to your system.
Next, power on your computer and press the F2 key repeatedly to access the BIOS settings. Once you’re in the BIOS, navigate to the “Boot” tab.
Under the “Boot” tab, check if the hard drive is listed as a bootable device. If not, select the hard drive and move it to the top of the boot priority list using the Up or Down arrow keys.
Save the changes and exit the BIOS. Your computer should now boot up correctly without the error message.
For further assistance, you can visit the Dell community forum at http://www.dell.com/community/Inspiron/Inspiron-5770-shows-no-bootable-devices-can-access-bios-get-bios/td-p/7766356 or contact Dell support.
Error Message: Hard Drive – Not installed
If you’re encountering the error message “Hard Drive – Not installed” on your Dell Inspiron 5770, follow these steps to resolve the issue:
1. Power off your computer and unplug all external devices.
2. Open the computer case and locate the hard drive.
3. Ensure that the hard drive is properly connected to the motherboard using the IDE cable.
4. Check the power connection to the hard drive and make sure it is securely plugged in.
5. If the connections are secure, try replacing the IDE cable with a new one.
6. Power on your computer and enter the BIOS settings by pressing the designated key during startup. Refer to your computer’s manual for the specific key.
7. In the BIOS settings, navigate to the “Boot” or “Storage” section.
8. Check if the hard drive is detected in the BIOS. If not, try resetting the BIOS to default settings.
9. Save any changes made in the BIOS and exit.
10. Restart your computer and check if the error message is resolved.
If the issue persists, it may indicate a faulty hard drive that needs to be replaced. Consider seeking professional assistance or reaching out to Dell support for further troubleshooting.
Error Message: Hard Drive – Drive error detected
Hard Drive – Drive error detected in Dell Inspiron 5770 BIOS Error 02 [SOLVED]
If you encounter a drive error on your Dell Inspiron 5770, specifically BIOS Error 02, there are a few steps you can take to resolve the issue.
First, try restarting your computer and accessing the BIOS. To do this, press the designated key (usually F2 or Del) during startup. If you are unable to access the BIOS or encounter a “no bootable devices” message, follow the steps outlined in this Dell forum post.
If the issue persists, it may be necessary to check the hard drive connections. Ensure that the cables are securely connected to both the hard drive and the motherboard.
If the problem still persists, there might be a hardware issue with the hard drive itself. Consider seeking professional assistance from a reputable data recovery service like Gillware.

Aiden Brose is a passionate and dedicated technology writer and expert, currently contributing his expertise and knowledge to helptechportal.com. With a background in computer science and a keen interest in emerging technologies, Aiden has spent years exploring and researching the digital world. His insatiable curiosity and knack for making complex concepts easy to understand have led him to become a trusted voice in the tech community.
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