Google Chrome Causing Blue Screen of Death on Windows 7

Recently, many Windows 7 users have reported experiencing the dreaded Blue Screen of Death (BSOD) after using Google Chrome.

Disable Hardware Acceleration

1. Open Google Chrome and click on the three-dot menu in the top-right corner of the browser window.

2. Select “Settings” from the drop-down menu.

3. Scroll down and click on “Advanced” to expand the advanced settings.

4. Scroll down further to locate the “System” section.

5. Toggle off the option that says “Use hardware acceleration when available“.

6. Restart Google Chrome for the changes to take effect.

7. Test whether the blue screen of death issue persists after disabling hardware acceleration.

Utilize BSoD Troubleshooters

First, try running the built-in Windows BSoD troubleshooter by following these steps:
– Go to the Start menu and open the Control Panel.
– In the Control Panel, search for “troubleshoot” and select “Troubleshooting” from the results.
– Click on “View all” on the left pane, and then select “Blue Screen” from the list of troubleshooters.
– Follow the on-screen instructions to run the troubleshooter and see if it can identify and fix any issues causing the BSoD.

If the Windows BSoD troubleshooter does not resolve the issue, you can also try using the Chrome cleanup tool to diagnose and fix problems with Chrome that may be causing the BSoD.

To use the Chrome cleanup tool:
– Open Google Chrome and click on the three-dot menu in the top right corner.
– Select “Settings” and then scroll down to the bottom and click on “Advanced” to expand the advanced settings.
– Under the “Reset and clean up” section, click on “Clean up computer” and then click on “Find” to scan for harmful software.
– Follow the on-screen instructions to remove any harmful software that may be causing the BSoD.

If the above methods do not solve the issue, you may need to consider updating your Windows 7 operating system and Google Chrome to the latest versions, as software bugs and compatibility issues can sometimes cause BSoD errors.

Conduct System and Disk Scans

  • Run a System Scan by opening the Command Prompt as an administrator and entering the command “sfc /scannow“. This will scan and repair any corrupted system files.
  • Run a Disk Check by opening File Explorer, right-clicking on the drive you want to check, selecting Properties, going to the Tools tab, and clicking on “Check” under the Error Checking section. This will scan and repair any errors on the disk.
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Update Windows, Chrome, and BIOS

To fix the issue of Google Chrome causing the Blue Screen of Death on Windows 7, it is important to ensure that your Windows, Chrome, and BIOS are all up to date.

First, make sure to update your Windows operating system by going to the Start menu, typing “Windows Update” in the search bar, and selecting “Windows Update” from the search results. Check for any available updates and install them.

Next, update Google Chrome by opening the browser, clicking on the three-dot menu in the top right corner, selecting “Help,” and then clicking “About Google Chrome.” This will automatically check for updates and install them if any are available.

Finally, it’s important to update the BIOS (Basic Input/Output System) of your computer. This process varies depending on your computer’s manufacturer, so it’s best to visit the manufacturer’s website and follow their instructions for updating the BIOS.

By ensuring that Windows, Chrome, and BIOS are all updated to the latest versions, you can potentially resolve the issue of Google Chrome causing the Blue Screen of Death on Windows 7.

Remove Chrome Extensions and Restore Settings

Once in the Extensions menu, you can disable or remove any unwanted extensions by toggling the switch or clicking the “Remove” button next to the extension.

If you are still experiencing issues after removing the extensions, you can also reset Google Chrome to its default settings. To do this, click on the three vertical dots again, then go to “Settings” and scroll down to the bottom to click on “Advanced.” Under the “Reset and clean up” section, select “Restore settings to their original defaults” and then click “Reset settings.”

After removing extensions and restoring settings, you can restart Google Chrome to see if the blue screen of death issue has been resolved. If not, you may need to consider other troubleshooting steps such as checking for updates, scanning for malware, or performing a system restore.

Boot in Safe Mode and Perform Clean Boot

To troubleshoot the blue screen of death caused by Google Chrome on Windows 7, you can try booting your computer in Safe Mode and performing a clean boot.

To boot in Safe Mode, restart your computer and press the F8 key repeatedly before the Windows logo appears. Select “Safe Mode” from the options that appear.

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Once in Safe Mode, open the System Configuration tool by pressing the Windows key + R, typing “msconfig” and pressing Enter. In the System Configuration window, go to the “Services” tab and check the box next to “Hide all Microsoft services.” Click “Disable all” and then go to the “Startup” tab and click “Open Task Manager.” Disable all the startup items, close Task Manager, and click “OK” in the System Configuration window.

Restart your computer and see if the blue screen of death issue persists. If not, gradually enable the services and startup items in the System Configuration tool to identify the cause of the problem.

Performing a clean boot can help you determine if the issue is caused by a third-party application or service conflicting with Google Chrome. To perform a clean boot, press the Windows key + R, type “msconfig,” and press Enter. In the System Configuration window, go to the “General” tab and select “Selective startup.” Uncheck the box next to “Load startup items” and then go to the “Services” tab. Check the box next to “Hide all Microsoft services,” click “Disable all,” and click “OK.”

Restart your computer and see if the blue screen of death issue persists. If not, gradually enable the services and startup items in the System Configuration tool to identify the cause of the problem.

By booting in Safe Mode and performing a clean boot, you can troubleshoot the blue screen of death caused by Google Chrome on Windows 7 and identify the source of the issue.

Check Disk and Run Memory Diagnostics

Check Disk Check Disk is a built-in Windows utility that can scan and repair file system errors on your hard drive. To run Check Disk, open a command prompt with administrative privileges and type chkdsk /f then press Enter. You may need to restart your computer for the scan to begin.
Run Memory Diagnostics Memory Diagnostics is another built-in Windows tool that can help identify and fix memory-related issues. To run Memory Diagnostics, open the Start menu and type “Windows Memory Diagnostic” then follow the on-screen instructions to restart your computer and perform the diagnostic check.

Uninstall and Reinstall Chrome

To uninstall and reinstall Google Chrome on Windows 7, you can start by opening the Control Panel and selecting “Programs and Features.” From there, find Google Chrome in the list of installed programs and right-click on it to uninstall.

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After uninstalling, you can reinstall Chrome by visiting the official Google Chrome website and downloading the latest version. Follow the installation prompts to complete the process.

If you are experiencing a blue screen of death after reinstalling Chrome, you may want to consider updating your device drivers or running a system restore to a point before the issue started occurring.

Additionally, you can try running Chrome in compatibility mode or checking for software bugs or memory management issues that may be causing the problem.

F.A.Q.

Why Chrome is not working in Windows 7?
Chrome is not working in Windows 7 because the latest version of Chrome, version 110, requires Windows 10 or higher to run. Therefore, if you are using Windows 7, you will not be able to install or run Chrome 110.

How do I fix Google Chrome crash on Windows 7?
To fix Google Chrome crashes on Windows 7, you can start by closing other tabs, extensions, and apps, then restart Chrome and your computer. Check for malware, open the page in another browser, fix network issues, and report website problems. Additionally, you can fix problem apps for Windows computers and check to see if Chrome is already open.

How do I fix the blue screen of death on Windows 7?
To fix the blue screen of death on Windows 7, you can start by shutting down your computer and then restarting it in Safe Mode. From there, you can uninstall recently installed programs, rollback or disable drivers, scan for malware, run an SFC scan, and scan your hard drive. Disconnecting all devices before restarting may also help resolve the issue.

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