Is your laptop feeling a little low on power? Don’t despair, because in this article, we will guide you through the art of troubleshooting and fixing a laptop that refuses to charge. Whether it’s a hardware glitch or a simple software hiccup, we’ve got the solutions to bring your laptop back to life. So, grab your tech toolkit and let’s dive into the world of laptop resurrection!
Check the power cord and cable
Check the power cord and cable first. Make sure they are securely connected to both the laptop and the power source. Inspect the cord and cable for any visible damage. If there is any damage, replace them with a new charger.
Plug the charger into a different power outlet to see if that resolves the issue. If not, try using a different power adapter if you have one available. If the laptop still won’t charge, it may be a hardware problem and you should consider taking it to a repair shop.
Verify the correct port is being used
To verify the correct port for charging your laptop, follow these steps:
1. Check the user manual or the manufacturer’s website for your laptop model to identify the correct charging port.
2. Inspect the port for any physical damage or debris that may be blocking the connection.
3. Ensure that the power adapter is securely plugged into both the wall outlet and the charging port on your laptop.
4. Look for any LED lights or indicators on your laptop that show it is receiving power. If the LED light does not turn on, try a different power outlet or power adapter.
5. If the laptop still won’t charge, try using a different power adapter or charging cable to rule out any issues with the original equipment.
Remove the battery and try charging without it
Remove the battery from your laptop and attempt to charge it without the battery. This can help troubleshoot and fix charging issues. First, shutdown your laptop completely. Then, locate the battery release mechanism and carefully remove the battery. Connect your laptop to a power source using the AC adapter. Do not turn on your laptop.
Let it charge for at least 15-30 minutes. After this time, try turning on your laptop. If it powers on, the issue may be with the battery. If not, there may be other underlying problems. Consider seeking professional assistance from a repair shop or contacting the manufacturer for further assistance.
Inspect power cords for damage or bending
Inspect the power cords for any damage or bending, as these issues can prevent your laptop from charging properly. Make sure to check both ends of the cord, including the one that connects to the wall outlet and the one that plugs into your computer. If you notice any damage, it’s important to replace the cord to avoid further issues. Additionally, ensure that the power jack on your laptop is clean and free from any debris.
Cleaning it with compressed air can help improve the connection and resolve charging problems.
Update device drivers
To update device drivers for troubleshooting a laptop that won’t charge:
1. Go to the Start menu and search for “Device Manager”.
2. Open Device Manager and expand the “Batteries” category.
3. Right-click on “Microsoft ACPI-Compliant Control Method Battery” and select “Update driver”.
4. Choose the option to search automatically for updated driver software.
5. If a new driver is found, follow the on-screen instructions to install it.
6. Restart your laptop and check if the charging issue is resolved.
If the problem persists, try using a different power adapter or plug it into a different power outlet to rule out any issues with those components.
Assess the health of the charging port
Assessing the health of your laptop’s charging port is crucial when troubleshooting a laptop that won’t charge. Follow these steps to determine if the charging port is the issue:
1. Inspect the charging port for any physical damage or debris. Ensure it’s clean and undamaged.
2. Connect the laptop to different power outlets using different power adapters. If the laptop charges with a different power adapter, the original adapter may be faulty.
3. Check the LED light on the laptop. If the LED light doesn’t turn on when the laptop is plugged in, the charging port may be damaged.
4. Try gently wiggling the AC adapter in the charging port. If the LED light flickers or the laptop charges intermittently, the charging port may be loose.
Assessing the health of your laptop’s charging port will help you determine if it needs to be repaired or replaced.
Allow the laptop to cool down
Allow the laptop to cool down by turning it off and letting it sit for a few minutes. Overheating can cause charging issues. Make sure the laptop is on a flat, hard surface to aid in cooling. Check the power adapter and ensure it is securely connected to both the laptop and the power outlet. Try a different power outlet to rule out a faulty outlet.
If the laptop still won’t charge, try a different power adapter. If none of these solutions work, it may be a hardware issue and you should consider seeking professional help.
Consider seeking professional help
If your laptop is not charging, seeking professional help may be the best solution. However, before doing so, there are a few troubleshooting steps you can try.
First, make sure everything is properly connected. Check the power adapter and ensure it is securely plugged into both the laptop and the power outlet.
Next, inspect the power outlet itself. Try plugging in another device to see if it works, as a faulty outlet could be the reason your laptop won’t charge.
If these steps yield no results, it’s time to seek professional assistance. A qualified technician can diagnose and fix any underlying issues with your laptop’s battery, charging jack, or power supply.

Darrell Friedman is a seasoned technology writer for helptechportal.com, with a keen interest in cybersecurity and privacy. Holding a degree in Information Systems and Security, Darrell’s expertise allows him to provide readers with valuable insights on protecting their digital lives. When not writing about tech, Darrell enjoys hiking, photography, and building custom PCs.