Troubleshoot Windows 10 PC not restarting

Having trouble getting your Windows 10 PC to restart? Here are some troubleshooting tips to help you resolve the issue.

Remove Connected Peripherals

After removing the peripherals, try restarting the computer again to see if the issue persists. If the computer restarts successfully without the peripherals connected, then one of the disconnected devices may be causing the problem.

If the issue continues after removing the peripherals, it may be necessary to explore other troubleshooting steps such as checking for software or driver issues, running a system update, or seeking professional assistance.

By removing connected peripherals, you can eliminate potential external factors that may be preventing the Windows 10 PC from restarting properly.

Force Power Off the PC

To force power off your PC, press and hold the power button for about 10 seconds until the computer shuts down completely. This will help in situations where the PC is not restarting properly. After forcing the power off, wait for a few seconds and then press the power button again to turn the computer back on.

If your Windows 10 PC is still not restarting properly after forcing the power off, you may need to troubleshoot further by checking for any recent updates or changes that may have caused the issue. Additionally, you can try booting the computer in safe mode to see if the problem persists.

If the issue continues, consider seeking professional help or performing a data backup and recovery to prevent any potential data loss.

End Unresponsive Processes

  • Open Task Manager by pressing Ctrl+Shift+Esc
  • Select the Processes tab to view a list of currently running processes
  • Locate the unresponsive processes by looking for programs with “Not Responding” status
  • Highlight the unresponsive processes and click on the End Task button to force them to close
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Run the Troubleshooter

If the troubleshooter doesn’t resolve the issue, you can try booting your PC into Safe Mode to see if it restarts properly. To do this, open the “Start” menu and click on the “Power” button while holding down the Shift key. Then, select “Restart” and go to “Troubleshoot” > “Advanced options” > “Startup Settings” and click “Restart.”

If the issue persists, it may be related to a device driver or software problem. In this case, you may need to seek professional help or consider backing up your data and performing a system reset or reinstalling Windows.

Disable Fast Startup

After disabling Fast Startup, try restarting the computer again to see if the issue has been resolved. If the problem persists, you may need to explore other troubleshooting options such as checking for Windows updates, running a hardware diagnostic, or examining device drivers for potential conflicts.

Restore Software Distribution Package

To restore the software distribution package on your Windows 10 PC, you can follow these steps. First, open the Command Prompt as an administrator. You can do this by searching for “cmd” in the Windows search bar, right-clicking on Command Prompt, and selecting “Run as administrator.”

Next, stop the Windows Update Service by typing net stop wuauserv into the Command Prompt and pressing Enter. Then, type net stop bits and press Enter.

After stopping both services, navigate to the SoftwareDistribution folder in File Explorer. You can find this folder at C:WindowsSoftwareDistribution.

Once in the SoftwareDistribution folder, delete all the contents inside. To do this, press Ctrl + A to select all the files, then press Delete.

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Finally, restart the Windows Update Service and the Background Intelligent Transfer Service. Type net start wuauserv and net start bits into the Command Prompt and press Enter after each command.

After completing these steps, try restarting your PC and see if the issue has been resolved.

Update Device Drivers

If Windows doesn’t find a new driver, you can try visiting the manufacturer’s website to download the latest driver for the device. Once you have downloaded the driver, you can update it manually through the Device Manager by selecting “Browse my computer for driver software” and navigating to the location where you saved the driver files.

Update BIOS

To update the BIOS on your Windows 10 PC, first, visit the manufacturer’s website and locate the support or downloads section. Search for the latest BIOS update for your specific model of computer and download it onto a USB flash drive. Restart your computer and enter the BIOS or UEFI settings by pressing the designated key during the boot process. Once in the BIOS settings, navigate to the update section and select the option to update the BIOS from the USB flash drive.

Follow the on-screen instructions to complete the update process.

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