Are you tired of dealing with Photoshop CC 2017 freezing up or not responding? Don’t worry, we’ve got you covered with some simple solutions to fix this frustrating issue.
Troubleshooting Tips for Photoshop CC 2017 Not Responding
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If you’re facing the issue of Photoshop CC 2017 not responding, there are some troubleshooting tips that can help you fix it.
Firstly, make sure that your computer meets the minimum system requirements for running Photoshop CC 2017. Check that your RAM is sufficient, and that you have enough hard disk space.
If you’ve recently updated Photoshop CC 2017, try uninstalling and reinstalling it. This can fix issues related to an incomplete update.
If the problem persists, try resetting Photoshop CC 2017 preferences to their default settings. Simply hold down the Alt, Ctrl, and Shift keys while launching Photoshop CC 2017.
If none of the above works, try updating your graphics card driver or contacting Adobe support for further assistance.
Hopefully, these tips will help you resolve the issue of Photoshop CC 2017 not responding, and get back to editing your images without any problems.
Renaming a .dll File to Fix Photoshop CC 2017 Stopped Working
To fix the “Photoshop CC 2017 Stopped Working” issue, try renaming the “Sniffer.dll” file.
1. Open the File Explorer and navigate to the installation folder of Photoshop CC 2017.
2. Locate the “Sniffer.dll” file in the “Plug-ins” folder.
3. Right-click on the file and select “Rename”.
4. Change the file extension from “.dll” to “.old” (e.g. “Sniffer.old”).
5. Launch Photoshop CC 2017 and check if the issue is resolved.
This solution has worked for many users and should be tried before attempting other fixes. If the issue persists, consider updating graphic card drivers or increasing the RAM on the system.
Accessing the Spaces Folder in Photoshop to Fix Not Responding Issue
To access the Spaces folder in Photoshop and fix the not responding issue, follow these steps:
1. Quit Photoshop if it is open.
2. Open Finder and click on “Go” in the menu bar.
3. Hold down the option key to reveal the “Library” option and click on it.
4. Navigate to the “Preferences” folder.
5. Locate the “Adobe” folder and open it.
6. Find the “Spaces” folder and drag it to the desktop.
7. Restart Photoshop and test to see if the not responding issue has been resolved.
If this does not work, try resetting Photoshop’s preferences by holding down Command + Option + Shift while launching Photoshop. Select “Yes” when asked if you want to delete the Adobe Photoshop settings file. This will reset all preferences to default, but may fix the issue.
import psutil
for proc in psutil.process_iter():
if "Photoshop" in proc.name():
print(proc.cpu_percent())
This code utilizes the psutil module in Python to monitor the CPU usage of any running processes with the name “Photoshop”. By monitoring the CPU usage, this code can help identify if Photoshop CC 2017 is consuming excessive resources and potentially causing it to not respond.
However, it is important to note that this code is only a starting point and may not be sufficient to fully diagnose and resolve the issue. It is recommended to seek out additional resources and technical expertise to properly address any problems with Photoshop CC 2017 not responding.
Disable the GPU to Quickly Narrow Down the Photoshop CC 2017 Issue
To quickly narrow down the issue of Photoshop CC 2017 not responding, disable the GPU. This will allow you to determine if the issue is related to the graphics card or something else entirely. To do so, go to Preferences > Performance and uncheck the “Use Graphics Processor” box. Restart Photoshop and see if the issue persists. If the issue is resolved, it’s likely a graphics card problem. If not, try other troubleshooting steps such as resetting preferences, updating drivers, or checking for conflicting software like Adobe Illustrator CC. Remember to save your work frequently to prevent loss in case of a crash.
Identify a Problematic Plug-In that Causes Photoshop CC 2017 to Crash
- Check the Plug-Ins Folder: Open the Plug-Ins folder located in the Photoshop installation directory and identify any third-party plug-ins that may be causing the issue.
- Disable Plug-Ins: Disable each third-party plug-in one at a time to identify which one is causing the problem.
- Remove Problematic Plug-In: Once you have identified the problematic plug-in, remove it from the Plug-Ins folder.
Resetting the Photoshop Font Cache to Fix Not Responding Issue
To reset the Photoshop font cache and fix the not responding issue, follow these steps:
1. Close Photoshop CC 2017.
2. Open the Run dialog box by pressing Windows + R keys.
3. Type “%temp%” and hit Enter.
4. Locate the “Adobe” folder and delete it.
5. Press Windows + R keys again and type “services.msc”.
6. Scroll down to find “Adobe Genuine Software Integrity Service”.
7. Right-click on it and select “Properties”.
8. Change the “Startup type” to “Disabled”.
9. Click “Stop” to stop the service.
10. Restart your computer.
11. Open Photoshop CC 2017 and check if the issue is resolved.
If the problem persists, consider updating Adobe Illustrator CC, increasing your RAM or reinstalling Photoshop CC 2017. These steps should help you address the issue of Photoshop not responding or crashing unexpectedly.
Anti-Virus Software and Photoshop CC 2017: What You Need to Know
If you’re experiencing Photoshop CC 2017 not responding issues, it could be due to conflicts with your anti-virus software. Try disabling your anti-virus software temporarily and see if that resolves the issue.
Another common problem is that Photoshop is running out of memory (RAM). Make sure you have enough RAM to run Photoshop and other programs simultaneously. If not, close other programs before using Photoshop.
If Photoshop keeps crashing or quitting unexpectedly, it could be due to a corrupted preference file. Reset your Photoshop preferences by holding down Alt+Control+Shift (Windows) or Option+Command+Shift (Mac) while launching Photoshop.
If you’re still having issues, try updating your graphics card drivers and reinstalling Photoshop CC 2017. With these tips, you should be able to solve the Photoshop CC 2017 not responding issue and get back to your work.
Ensuring Full Disk Access on macOS to Prevent Photoshop CC 2017 from Crashing
To prevent Photoshop CC 2017 from crashing, ensure that it has Full Disk Access on macOS. To do this, follow these steps:
1. Go to System Preferences and select Security & Privacy.
2. Click on the Privacy tab and select Full Disk Access.
3. Click on the lock icon to make changes and enter your admin password.
4. Click the “+” button and add Photoshop CC 2017 to the list of apps with Full Disk Access.
5. Restart Photoshop CC 2017 and check if the issue persists.
This should resolve the “Photoshop CC 2017 not responding” issue caused by not having Full Disk Access. If the issue persists, make sure you have enough RAM available and consider upgrading if necessary.

Aiden Brose is a passionate and dedicated technology writer and expert, currently contributing his expertise and knowledge to helptechportal.com. With a background in computer science and a keen interest in emerging technologies, Aiden has spent years exploring and researching the digital world. His insatiable curiosity and knack for making complex concepts easy to understand have led him to become a trusted voice in the tech community.
Aiden’s work spans a wide range of topics, including software development, cybersecurity, artificial intelligence, and the ever-evolving landscape of consumer electronics. He is dedicated to helping his readers stay up-to-date with the latest industry trends, while also providing practical advice and valuable insights.