Having trouble adjusting the brightness on your Microsoft Surface Book 2? Here’s how to fix the issue.
Uninstall and Update Graphics Drivers
To fix the brightness adjustment issue on your Microsoft Surface Book 2, you may need to uninstall and update the graphics drivers.
To uninstall the graphics drivers, first open the Device Manager by right-clicking on the Start menu and selecting it from the context menu. Locate the display adapter, right-click on it, and select Uninstall device. Follow the on-screen prompts to complete the uninstallation process.
Next, you’ll need to update the graphics drivers. Visit the official Microsoft website or the website of the graphics card manufacturer (such as Intel) to download the latest drivers for your specific device. Once downloaded, run the .exe file and follow the on-screen instructions to update the drivers.
After updating the drivers, restart your Surface Book 2 and check if the brightness adjustment issue has been resolved. If not, you may need to seek further troubleshooting or contact Microsoft support for assistance.
Utilize Hardware and Devices Troubleshooter
- Open the Settings app by clicking on the Start button and then selecting Settings.
- Click on Update & Security.
- Click on Troubleshoot in the left-hand menu.
- Under Find and fix other problems, click on Hardware and Devices.
- Click on Run the troubleshooter and follow the on-screen instructions to complete the troubleshooting process.
Adjust Brightness via Quick Actions and Settings App
To adjust the brightness on your Microsoft Surface Book 2, you can use the Quick Actions menu or the Settings app. To adjust the brightness using Quick Actions, simply swipe in from the right edge of the screen to open the Action Center, then select the brightness slider and adjust it to your preference.
If you prefer to adjust the brightness through the Settings app, you can do so by clicking on the Start button, then selecting Settings > System > Display. From there, you can use the Change brightness slider to adjust the brightness level.
If you are still experiencing issues with adjusting the brightness on your Surface Book 2, you may need to update your display driver. To do this, open Device Manager, expand the Display adapters category, right-click on your display adapter, and select Update driver. Follow the on-screen instructions to complete the update.
In some cases, it may also be helpful to check for firmware updates for your device. You can do this by going to Settings > Update & Security > Windows Update and checking for any available updates.
Reset Surface Device to Factory Settings
To reset your Microsoft Surface Book 2 to factory settings, first make sure to back up any important data. Then, go to the “Settings” menu and select “Update & Security.” From there, choose “Recovery” and click on “Get started” under the “Reset this PC” section. Choose the option to remove everything, and follow the on-screen instructions to complete the reset process.
Remember to back up your data before proceeding with the reset.
After the reset is complete, you can set up your Surface Book 2 as a new device and hopefully resolve the brightness adjustment issue you were experiencing. If the issue persists, you may need to seek further technical support or consider contacting Microsoft for assistance.
It’s important to note that resetting your device to factory settings will erase all personal files and settings, so be sure to back up anything you want to keep. With these steps, you can perform a factory reset on your Surface Book 2 and potentially fix the brightness adjustment issue.
Jimmie Bourn is a skilled technology writer for helptechportal.com, focusing on artificial intelligence and machine learning. Holding a degree in Computer Science, Jimmie is fascinated by the potential of AI to transform industries and improve lives. In his free time, Jimmie enjoys exploring the latest advancements in robotics and playing strategy board games.